Ekov'Car Car rental

Privacy policy

Protecting your personal data is an essential part of our relationship, whether you are a customer or a user of our services and sites. This relationship is based on a principle of transparency aimed at respecting your privacy in accordance with the regulations in force in France and Europe, particularly in application of the French Data Protection Act and the General Data Protection Regulation (RGPD), the "Regulations".

This policy informs you about the categories of personal data we collect and process, how we use them, the categories of recipients to whom we disclose them, and the rights you have.

EKOV'CAR SARL may collect personal data directly from you or indirectly via third parties. In accordance with the principle of minimization, we only collect data that is necessary for the purposes for which it is processed.

The various categories of data collected when you subscribe to the electronic consultation and when you use our services or applications are as follows:

• Identification data (in particular surname, first name, customer number) ;
• Contact data (including postal or e-mail address) ;
• Usage data (e.g. web pages visited, destinations called) ;
• Connection data (including your computer's IP address, connection and usage logs) ;
• Financial data (average and historical payments) ;
• Commercial data (list of products and services available to you) ;
• Location data ;
• Content data.

For what purpose?

PURPOSE
Your personal data are collected and processed solely on the legal grounds provided for in the Regulations:

As part of the performance of a contract :

Customer account management :

• Customer or user identification and authentication ;
• Customer communications (technical and sales support) ;
• Management of pre-litigation, litigation and non-payment ;
• Management of rights and requests to exercise rights;
• Supply and operation of services ;
• Hosting of customer or user data ;
• Administration and management of network and services.

For legitimate interests or, where applicable, on the basis of your consent :

Fighting fraud and preventing non-payment;
Enriching and enhancing the customer/prospect base;
Providing localized content and personalized recommendations based on usage analysis;
Developing EKOV'CAR SARL's products and services;
Carrying out statistical studies, analyses and audience measurement.

And finally, to ensure compliance with our legal and regulatory obligations as defined by current legislation.

PERIOD OF RETENTION
We will only keep your data for as long as is necessary to fulfill the above-mentioned purposes or to meet our legal obligations.

To which recipients?
Your personal data may be processed by authorized EKOV'CAR SARL personnel. The use of these partners or service providers is necessary for the proper execution of the contract between you and our company.

If these recipients are required to process your data outside the European Union, transfers will be carried out in compliance with the Regulations.

How secure is your data?
We have defined technical and organizational measures that enable us to protect your data in a way that is appropriate to its nature, the extent of its processing and its accessibility. These may include, for example, data encryption, access rights management, secure data flows, etc.

All our employees and service providers must respect the security and protection of your data.

About your rights

WHAT ARE YOUR RIGHTS?
At any time, you can request access to your personal data, its rectification, deletion (insofar as this does not prevent the proper performance of the contract or compliance with legal obligations) and the limitation of one or more specific data processing operations concerning you, under the conditions set out in the Regulations.

You also have the right to modify or withdraw, at any time, the consents you have given us for the processing of your personal data, provided that the latter are not necessary for the performance of the contract.

You also have the right to object to the processing of your personal data and the right to their portability, under the conditions set by the Regulations.

Your personal data may be stored or deleted after your death, in accordance with regulations. You have the right to instruct EKOV'CAR SARL to communicate this data to a third party designated by you.

HOW TO EXERCISE YOUR RIGHTS
You may exercise your rights at any time by sending an e-mail to :

EKOV'CAR SARL
18 Lots Massy Massy
97280 LE VAUCLIN
MARTINIQUE

You'll need to provide your full name and a copy of your ID.

In the event of dissatisfaction, you can contact the Commission Nationale de l'Informatique et des Libertés (CNIL) at the following address:

CNIL - 3 place de Fontenoy - TSA 80715 - 75334 Paris cedex 07.

Setting cookies on browsers
Please note that you can also block cookies by configuring your browser as follows:

For Microsoft Internet Explorer:
1. Select the "Tools" menu, then "Internet Options"
2. Click on the "Confidentiality" tab
3. Select the desired level using the slider
For Mozilla Firefox:
1. Select "Tools" > "Options"
2. Click on "Privacy"
3. Cookies" section
For Chrome:
1. Select "Edit" > "Preferences"
2. Click on "Personal Data"
3. Cookies" section
For Safari:
1. Select "Edit" > "Preferences"
2. Click on "Personal data"
3. Cookies" section
For iOS:
1. Click on the "Settings" icon
2. Click on the "Safari" option
3. CONFIDENTIALITY AND SECURITY" section
For Android:
1. Select "Edit" > "Settings"
2. Click on "Privacy & Security"
3. Cookies" section
For Windows phone:
1. Select "Edit" > "Preferences"
2. Click on "Advanced settings"
3. Web site and application cookies" section
For Chrome mobile:
1. Choose "Edit" > "Settings"
2. Click on "Privacy"
3. Delete browsing data" section

Keeping your data up to date
It is important that the information you send us is accurate and up to date, and that you inform us without delay of any significant changes concerning you.

To find out more
To find out more about our Personal Data Protection Policy, please contact our company at the following address:

reservation@ekovcar.com

We may change this privacy policy, which applies from May 25, 2018.